Shipping:

  1. Standard Shipping:
    • Delivery time: 3-7 business days.
    • Shipping cost depends on the order amount and selected shipping method.
    • Free shipping for orders over $50.
  2. Express Shipping:
    • Delivery time: 1-3 business days.
    • Additional charges for express shipping are calculated at checkout.
  3. Order Tracking:
    • After placing your order, you will receive a tracking number to monitor the status of your order in real-time.

Returns:

  1. Return Policy:
    • You can return items within 30 days of receiving your order.
    • Items must be in their original condition, unused, and in their original packaging.
  2. Return Process:
    • To initiate a return, please contact our customer support via email or phone.
    • Once your return is confirmed, you will receive instructions on how to send the item back.
  3. Return Shipping Costs:
    • Return shipping costs are the responsibility of the customer unless the return is due to a defect or error on our part.
  4. Refunds:
    • Refunds will be processed to your original payment method within 7-10 business days after we receive and inspect the returned item.
    • You will receive an email notification once your refund has been processed.

Contact Information:

  • Customer Support Email: info@misencomm.com
  • Phone: +17864058868